Privacy Policy - Shielding Integrity Services

1. Introduction and Who We Are

Shielding Integrity Services (SIS) is dedicated to providing accredited EMC chamber testing and validation services. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and services.

Our Website Address: https://chambertest.com

2. Data We Collect and Why We Collect It

We collect personal data primarily to fulfill service requests (quote generation) and to ensure website security and functionality.

2.1 Information You Directly Provide

This data is collected when you intentionally submit a form or communicate with us.

Quote Forms and Contact Forms:
- Data Collected: Name, Company Name, Email Address, Phone Number, Test Site Location, and Project Descriptions/Comments.
- Purpose: To generate accurate service quotes, schedule testing, and manage direct business communication regarding your project needs.

2.2 Automatically Collected Data (Standard Website Interaction)

This data is collected passively to maintain security and site performance.

Comments: When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and the browser user agent string to help spam detection.
Media: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract any location data from images on the website.
Analytics: We collect aggregated, non-personal data on page visits and user behavior to understand traffic patterns and optimize the site. (Note: Specify your actual analytics service here, e.g., Google Analytics).

2.3 Cookies

We use cookies to enhance your experience, save preferences, and maintain session stability.

Preference Cookies: If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies for your convenience. These cookies last for one year.
Session/Login Cookies (If applicable): If you have an account and log in, we set temporary and persistent cookies to manage your login session and screen display choices.

3. How We Use and Share Your Data

We do not sell or lease your personal information to third parties. Data is only shared as necessary to conduct business operations or for legal compliance.

Data Processors: Visitor comments and form submissions may be checked through an automated spam detection service (e.g., Akismet).
Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order).

4. Data Retention and Your Rights

4.1 Data Retention

We retain different types of data for specific periods:

Comments: Comments and their metadata are retained indefinitely so we can recognize and approve any follow-up comments automatically.
User Accounts (If applicable): We store personal information provided by registered users. This data is kept as long as the account is active.
Quote/Service Data: Business-related data (quotes, contact information, project details) is retained indefinitely for administrative, compliance, and warranty purposes.

4.2 Your Rights Over Your Data

If you have an account on this site or have left comments, you have the following rights:

Right to Access: You can request to receive an exported file of the personal data we hold about you.
Right to Erasure (“Right to be Forgotten”): You can request that we erase any personal data we hold about you. This right does not include any data we are obliged to keep for administrative, legal, or security purposes (e.g., compliance records).

5. Security and Regulatory Disclosure

5.1 Data Protection Measures

We employ industry-standard security protocols and procedural safeguards (e.g., encryption, internal data access restrictions, regular security audits) to protect your data against unauthorized access, disclosure, or destruction.

5.2 Industry Regulatory Disclosure Requirements

Shielding Integrity Services adheres to applicable industry standards related to data handling and privacy for the engineering and testing sector. All accreditation compliance records are maintained as required by organizations such as NVLAP/NIST.